Terms and Conditions

Knowledgeablee Instructor Training Video Hub

1. Introduction

These Terms and Conditions govern your use of the Knowledgeablee Instructor Training Video Hub operated by Knowledgeablee Instructor Training Ltd.

By subscribing to the Video Hub, you agree to be bound by these Terms and Conditions.

If you do not agree with these terms, you must not use the Video Hub.


2. Description of Service

The Video Hub provides access to digital training content for driving instructors and trainee instructors.

Content may include, but is not limited to:

  • Pre-recorded training videos
  • Downloadable resources
  • Educational materials

All content is delivered digitally via an online platform.


3. Subscription and Payment

Access to the Video Hub is provided on a subscription basis.

By subscribing, you agree to:

  • Pay the advertised subscription fee
  • Provide accurate billing information
  • Maintain an active payment method

Subscriptions will automatically renew at the end of each billing period unless cancelled prior to the renewal date.


4. Cancellation

You may cancel your subscription at any time.

Upon cancellation:

  • You will not be charged again
  • Access will continue until the end of your current billing period
  • No partial refunds will be issued for unused time

It is your responsibility to cancel before your next billing date.


5. Refund Policy

The Video Hub provides immediate access to digital content.

By purchasing a subscription, you expressly agree to immediate access to the content and acknowledge that this results in the loss of your right to cancel under the Consumer Contracts Regulations.

All payments are non-refundable once access has been granted.

No refunds or partial refunds will be issued for:

  • Unused subscription time
  • Failure to cancel before renewal
  • Lack of use
  • Change in personal circumstances

Refund requests will only be considered in exceptional circumstances and at the sole discretion of Knowledgeablee Instructor Training Ltd.


6. Content Availability and Changes

We reserve the right to:

  • Add, remove, update, or modify content at any time
  • Change the structure, format, or delivery of the Video Hub

Content is continuously developed and improved. Access to specific videos or resources is not guaranteed.

No refunds will be issued based on changes to content.


7. Intellectual Property and Usage

All content within the Video Hub is the property of Knowledgeablee Instructor Training Ltd.

You may:

  • Access and use the content for your own personal and professional development

You may not:

  • Share your login details
  • Distribute, reproduce, or resell any content
  • Record, copy, or share videos or materials in any format

Unauthorised use may result in termination of access without refund.


8. Account Use

Your subscription is for individual use only.

You are responsible for maintaining the confidentiality of your account details.

We reserve the right to suspend or terminate access where there is evidence of:

  • Account sharing
  • Misuse of the platform
  • Breach of these Terms

9. Limitation of Liability

The Video Hub is provided for educational and professional development purposes only.

We do not guarantee:

  • Specific results
  • Success in Part 3 or Standards Check
  • Business outcomes

Knowledgeablee Instructor Training Ltd shall not be held liable for any direct or indirect loss arising from the use of the Video Hub.


10. Professional Responsibility

You are responsible for how you apply any training, advice, or strategies provided within the Video Hub.

All instruction should be adapted appropriately to your learners, environment, and current regulations.


11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Continued use of the Video Hub after changes are made constitutes acceptance of those changes.


12. Contact

If you have any questions regarding these Terms and Conditions, please contact:

Knowledgeablee Instructor Training Ltd